This job posting has expired and no longer is available. Please explore other opportunities.

MS Dynamics Admin

Remote

**Prefer Veteran and Military Families**

We offer telecommuting to candidates residing in AZ, ID, NV, NM, OR, TX, UT and WY

Administers the up-time and stability of Microsoft Dynamics 365 CRM System . Performs the configuration, maintenance, and administration of MS Dynamics t and any other third party products within the MS Dynamics architecture.

Education & Experience

Required:

o Bachelor's Degree in Business Administration, Computer Science, Mathematics, Engineering or related field with courses in database systems or equivalent experience o 5 years combined experience administering CRM and/or BPM software administering CRM packages o 2 years of hands-on MS Dynamics 365, Apttus or Salesforce experience o Experience in technical writing and methodology o 5 years SQL or Oracle experience

Preferred:

o 2 years of experience as an administrator for MS Dynamics 365 o Healthcare industry experience

Key Responsibilities

o Configure and administer MS Dynamics 365 to support business needs o Hands-on report generation and dashboard development for business operations o Strong experience in architecture planning, and design of complex MS Dynamic installations o Performance tuning of application, batch, and web servers o Configuration for external web-facing user interface development o Collaborate with vendors, business leads and IT leads to provide high quality CRM solutions o Apply e strong understanding and experience in MS Dynamics problem resolution o Skilled in environment creation / management, object data / migration, version control o Assist with ad-hoc report and dashboard generation to include KPI’s and metrics reporting o Oversees MS Dynamics API and custom development efforts o Monitoring and maintenance of change control procedures and policies o Execute any necessary planned upgrade tasks and give status to management

o Migration of development projects to staging and production environments with change control o Provide support to MS Dynamics development, production support teams and end users o Will train internal staff as needed o Perform other duties as assigned o Regular and reliable attendance is required

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach

Information Management: Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues

Technical Skills: Knowledge of MS SQL, Storage Management, Backup & Recovery, Performance Monitoring, Tuning, Database Integrity & Security; Upgrade Assistant, change, Assistant, Data Mover, SQR/SQL, Application Designer and Version Control

Training Specialist – Remote Phoenix

Job Summary

**Prefer Veteran and Military Families**

Under the direction of the Training Supervisor, will coordinate new hire schedules and activities and facilitate training. Areas of responsibility include ensuring that all administrative training offered to staff meets all contractual requirements for topic, content, delivery, and documentation. Focus will be on meeting the educational needs of TriWest employees, particularly those needs relating to Medical Management and Operational knowledge and expertise.

Education & Experience

Required:

• High school diploma or GED • Two (2) years of experience working with CareRadius or similar medical management system • Experience in training delivery, serving as a subject matter expert or team lead

Preferred:

• Associates Degree (AS) Degree in Business Management, Education, Communication, Behavioral Science or equivalent experience • Experience with CareRadius

Key Responsibilities

• Deliver new hire training for key functions of the business. • Coordinate and deliver training to aid in the professional development of administrative staff, including, but not limited to, such topics as customer service and additional training content as needed and/or requested. • Assist in coordinating resources for all new hire and ongoing training. • Assist with training department-specific needs, including the compliance with the department policies and procedures, maintaining required training documentation, participating in process improvement meetings, and other duties as appropriate and requested. • Deliver training through a variety of methods, including: asynchronous online courses, classroom instruction, synchronous desktop training and one-on-one sessions. • Participate as a member of the Training team, in an effort to identify staff learning needs, plan and implement appropriate interventions, and evaluate the effectiveness of actions.

• Provide trainees and their supervisors with performance feedback, and conduct follow-up training as needed and requested. • Participate in interdepartmental activities and represent Training through assigned committee work. • Maintain professional and courteous relations with all TriWest staff and external contacts. • Regular and reliable attendance is required.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary.

Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.

Team-Building / Team Player: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

IT Solutions Architect –

“Prefer Veterans and Military Families”

We offer telecommuting to candidates residing in AZ, ID, NV, NM, OR, TX, UT and WY

Job Summary

The IT Solutions Architect will oversee the design and constitute the blueprint for the solution converting business requirements into technical solutions. The IT Solutions Architect will be responsible for the development of the technology solutions and mapping the business requirements to system/technical requirements to ensure they are in line with the enterprise architectural plans. The IT Solutions Architect will work closely with the director of architecture to design, document, and gain support for existing and new architecture standards across the IT enterprise. Working with Business Analysts and business operations staff, this role will be responsible for the development of the technology solutions supporting business priorities and mapping the business requirements to system/technical requirements to ensure they are in line with the enterprise architectural standards. This position will provide prescriptive guidance to operational support teams which align with TriWest’s architecture standards across network, operating systems, and virtualization, as well as mid-tier technologies such as application integrations, Federated authentication, and security applications.

The IT Solutions Architect maintains awareness of current and emerging technologies, information security contractual requirements and IT solution standards; aligns with TriWest’s mission and support priorities of the business to deliver quality care to our customer base; represents a collaborative approach to solutions with business operations representatives and senior leadership; approach problem solving with an “anything is possible” attitude.

Education & Experience

Required:

• Bachelor’s Degree or equivalent experience • 8+ years of relevant IT experience in software development, application implementation/support or infrastructure implementation/support • Working knowledge of all components of typical solutions found in a large/enterprise IT environment • Experience defining and implementing technical solutions using customer defined objectives • Experience translating business needs into technical requirements. • Experience applying multiple solutions to business problems.

Preferred:

• Advanced Technical degree • 10+ years of relevant IT experience in software development, application implementation/support or infrastructure implementation/support • Experience working with Virtualized servers and/or Private Cloud Computing • Experience working in Healthcare and/or as a federal sub-contractor • Experience in a role where influencing others was key to the success of the position • Experience with Security standards and frameworks like FIPS, FISMA, FedRAMP, NIST, DIACAP, HIPAA • Industry certifications which may include any of the following Open CA, CITA, EACOE, CEA.

Key Responsibilities

• Serve as a key member of the architecture team responsible for supporting IT and business operations • Interface with business representatives and vendors to understand the needs of the business. • Work with other professionals to design solution architecture for business. • Suggest and implement programs and initiatives for the Architecture team and IT organization. Leverage experience and knowledge to meet strategic objectives while resolving business, product, and technical challenges, • Provide input on prioritizing activities of the larger team; helping IT leadership and project managers to manage the resource load associated with new initiatives. • Capture and share best-practice knowledge amongst the solution architect community. • Ensure compliance to solution architectural design standards in the implementation of projects. • Render technical support services on project implementation to the project team. • Explain technical issues and IT solutions strategies to stakeholders and non-technical professionals.

• Identify and mitigate existing business risk or risks associated with solution architecture. • Work with Project Managers and Business Analysts to develop high level project schedule resources plan for implementation projects. Lead and collaborate cross-team to ensure successful delivery of solutions. • Regular and reliable attendance is required. • Other duties as assigned.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Ability to learn independently using multiple learning styles, much of the available content on relevant topics is only available in written form and will be most easily consumed by “Verbal (linguistic) learners”.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Ability to read, understand, and maintain information found in white papers and documentation on advanced technical concepts. Ability to stay focused on researching technical concepts for extended periods of time

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, highly demanding environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Knowledge of Microsoft server principals, architecture and support; General knowledge of data communication architectures, design, and support; General knowledge of the technology impacts on business and how to integrate technical plans to support enterprise business function; Business problem-solving skills; Understanding of project management concepts and techniques, including metrics. Ability to balance how architectural decisions and potential compromises might affect long-term (“big picture”) and short-term objectives

Government
Healthcare
Permanent
Mid-Career
No
Remote

Subscribe to BlackInHR Job Alerts

Association Hero logoAssociation career center powered by