Onboarding Specialist (Personnel Representative), HR Administration/Harlem

New York City, NY

About NYC Health + Hospitals


Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description


Under supervision, the Onboarding Specialist will be responsible for assisting in HR Operations related to qualification reviews, recruitment and onboarding, employment, other related HR functions.

General tasks and responsibilities will include:

  • Handle onboarding of new hires, transfers, civil service processing, data entry, and review of employment documents.
  • Partner with Background Investigation Coordinator to ensure all required background checks are completed
  • May handle HR tasks in the absence of supervisor
  • Contacting candidates to schedule OHS appointments, extend preliminary offers, and send onboarding documents.
  • Following-up with potential candidates regarding document submission and field/direct any HR related questions.
  • Act as the point of contact between the candidate and the hiring departments
  • Reviewing onboarding documents for completeness including I-9, E-Verify, and work/education verification.
  • Review and process employment actions in PeopleSoft (new hires, promotions, salary adjustments, data changes etc.) and send corresponding notification letters.
  • Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of others
  • Support other HR staff
  • Ensuring all relevant HR practices and policies are being followed
  • Ensuring relevant positions are filled via the civil service hiring process and that all civil service regulations are adhered to
  • Maintaining accuracy and integrity of PeopleSoft (HR system of record for employee data); ensuring all personnel files are maintained including via OnBase system.
  • Ensuring all onboarding is done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.
  • Contribute to the maintenance of reports, including the pipeline
  • Assist with filing of personnel related documents
  • Performing other related confidential duties as assigned

Minimum Qualifications


1. Associate’s Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or
2. High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.

Department Preferences

  • An Associate’s Degree in Human Resources or any relevant field from an accredited college or university.
  • SHRM or PHR
  • At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding
  • Human Resources.
  • PeopleSoft.
  • Transactional Human Resources experience, including onboarding
  • Working knowledge of PeopleSoft
  • Strong customer service skills
  • Working knowledge of Microsoft Office products.
  • Strong interpersonal and relationship building skills.
  • Analytical and creative problem-solving skills.
  • Solid time management skills and the ability to work under pressure with tight deadlines.
  • Ability to learn and apply new information
  • Ability and willingness to work extended and flexible hours as needed to accomplish goals.
  • Experience working with union workforce
  • Experience and understanding of civil service administration process
  • Ability to work in a collaborative team environment and work within aggressive timeframes.

How To Apply


If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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